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Offline Impact Indicators Glossary - By Color-Coded Group

Categories

Macro: The impact the film had on a powerful institution, such as a government agency or a major corporation, which can result in structural changes.


Media: How the media responded to the film (see media agenda).

Meso: Changes that happen at the level of a group as a result of the documentary film or its campaign.


Micro: Changes that happen to individuals as a result of their exposure to the film and/or the film’s campaign. This could include an individual who was involved with the film’s production, as a subject, for instance.
Types
Attitude: Through exposure to the film, an individual viewer’s or a group’s attitude about an issue changes. For example, the group or the individual may feel more/less empowered, more/less tolerant, etc.

Awareness: Through exposure to content, whether primary or secondary, an individual’s or a group’s level of awareness of an issue increases. Awareness is often measured with surveys. A film viewer may also contact the filmmaker directly, stating that his or her awareness of an issue increased.

Behavior: Through exposure to content, the behavior of an individual, group or institution may change. Changes in individual viewer’s behavior are often measured through survey research. There are nearly limitless specific examples of behavior change; the subtypes listed here attempt to cover the bulk of them.
Subtypes
Amplification (media): Media response to the film increases its reach, amplifying the film’s message and giving it an extended life. Manifestations may include related stories, localized stories or editorials. There is significant evidence that extended coverage of issues in media can influence political agendas and public opinion.

Amplification (micro, meso, macro): Individuals, groups and institutions amplify the message of the film by commenting on it in public or private fora. Holding screenings of the film for select audiences is a typical example.

Awards: The filmmaker or a media organization earns awards for the film or for coverage of issues raised by the film. 

Donating: A viewer contributes resources to the filmmaker or to a nonprofit or advocacy group addressing the issue. 

Information sharing: Whistle blowers, media organizations, or other kinds of groups or institutions gather and share information in response to the film.

Knowledge: Exposure to content can lead to increased knowledge. A quiz in a survey can reveal whether viewers learned things from the film.


Lifestyle change: A viewer changes some aspect of his or her personal life, perhaps by spending time or money in different ways. This might include exercising more or buying different products.

Media agenda: The quality and/or quantity of media response to the film has a measureable impact on the news cycle. This is often discovered through rigorous analysis of large datasets of news content (see media, news analysis and content analysis).


Priority shift: An organization, such as an advocacy group or a nongovernmental organization (NGO), changes priorities in response to the film.

Volunteering: A viewer volunteers for an organization.


Methods
Case study: In the social sciences, a case study is a descriptive analysis of a person, group or event. The inquiry is usually highly structured and it investigates a topic within a real-life context.

Content analysis: In the social sciences, content analysis is the analysis of writing, images or recordings in order to understand "Who says what, to whom, why, to what extent and with what effect."


Direct audience feedback: A consumer of content responds to the filmmaker directly, stating that his or her attitude or behavior shifted with respect to an issue.

Experimental research: An experiment is an orderly, repeatable procedure with the goal of verifying, refuting or establishing a hypothesis. Controlled experiments help determine cause-and-effect by manipulating particular factors (such as exposure to a film).


Field observation: Field observation is the collection of information outside of an artificial setting, such as a laboratory or research setting. Often the researcher is recording observations about subjects interacting with one another or their environments.


Focus groups: In a focus group, a small group of people are asked about their awareness, knowledge, attitudes and behavior related to a particular subject.

Interviews: A conversation between two or more people, often about the subject's awareness, knowledge, attitudes and behavior related to a particular subject.


Legal records analysis: A specific type of content analysis that focuses exclusively on legal records (see content analysis). 


News analysis: A specific type of content analysis that focuses exclusively on news content (see content analysis).

Policy analysis: Policy analysis usually involves studying various policies in order to figure out the most likely outcomes from different types of implementation.


Self-report by organization: Like direct audience feedback, an organization responds to the filmmaker directly, stating that the group’s position on an issue has changed due to the film.

Survey: Survey research usually involves a questionnaire distributed to a specific population of people in order to determine their awareness, knowledge, attitudes and behavior related to a particular subject.

Voting data analysis: A specific type of content analysis that focuses exclusively on voting data (see content analysis).


Email questions and comments to media.impact@usc.edu.
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The Norman Lear Center's Media Impact Project researches how entertainment and news influence our thoughts, attitudes, beliefs, knowledge and actions. We work with researchers, the film and TV industry, nonprofits, and news organizations, and share our research with the public. We are part of the University of Southern California's Annenberg School for Communication and Journalism.