By Johanna Blakley, Managing Director & Director of Research, Norman Lear Center
The degree of personalization and algorithmic curation used in the delivery of mobile news was a key theme at ONA Mobile, which brought together an international array of digital-savvy journalists in the organization’s first convening outside the U.S. The Lear Center’s Media Impact Project sponsored the conference, in part, because we see mobile fast-becoming the primary platform for news delivery. And, although mobile is still very much in a Wild West phase, where accepted standards are few and far between, the opportunities to measure real impact on people’s lives is simply unprecedented.
As many speakers acknowledged, mobile is “very hard” but the pay-offs are definitely worth the pain. Between the rigors of submitting to Apple, maintaining mobile-responsive websites, reformatting for Snapchat, and navigating the ever-changing rules at Facebook, mobile news providers are constantly challenged to make it pithier and make it relevant. In many ways, I’d argue that mobile pushes journalists to achieve a new level of rigor in reporting.
By Marty Kaplan, Director, Norman Lear Center
What do you call it when media try to manipulate your feelings without first asking for informed consent?
Example: The average Facebook user sees only 20 percent of the 1,500 stories per day that could have shown up in their news feed. The posts you receive are determined by algorithms whose bottom line is Facebook's bottom line. The company is constantly adjusting all kinds of dials, quietly looking for the optimal mix to make us spend more of our time and money on Facebook. Of course the more we're on Facebook, the more information they have about us to fine-tune their formulas for picking ads to show us. That's their business model: We create and give Facebook, for free, the content they use and the data they mine to hold our attention, which Facebook in turn sells to advertisers.